Bloomington, MN Employment
Guest Services Representative - Full & Part Time
Guest Service representatives are responsible for checking guests in and out of the hotel in a prompt and courteous manner. Must respond to guest needs promptly, promote hotel services, facilities and outlets. Provide guests with information such as local attractions and directions to increase guest satisfaction. Guest Serivce Representatives will often use up-selliing techniques to maximize room rates. Prepare for and handle all group and VIP arrivals. This position is also responsible for handling various cash, credit and direct bill account transactions. Complete cashier reports, prepare deposits and reconcile a cash drawer/bank. Qualified candidates must be able to multi-task, stay focused under pressure and problem solve while maintaining guest confidentiality, safety and security. Previous customer service and cash handling experience is required. Previous experience in a hotel of similar size and quality is desired. Knowledge of Opera 4.0 is a plus!
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To be considered an applicant for these positions, candidates must submit a completed application.
Applications are also accepted in person at the hotel front desk 24 hours a day or in the Human Resources office Monday through Friday from 9am - 5pm. Resumes can be faxed to (952) 876-8715 or emailed to mspia@hiselectmsp.com.
Interviews are by appointment only. Please allow at least two weeks for a response to your application or resume. Only applicants who can speak fluently in English will be considered for positions in the hotel.
The Holiday Inn Select Hotel and Suites Minneapolis/St. Paul International Airport is an Equal Opportunity Employer and a drug Free Workplace. Pre-employment drug testing and background checks will be required. M/F/V/D EOE
Updated March 13, 2008
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